Return Policy

The following Return Policy applies to our sterling silver, gold plated, brass, and stainless steel pieces. Please view the Fine Jewelry section of our Help Center for information and policies regarding purchasing our made to order pieces.

We accept domestic returns initiated within seven (7) days of delivery of your order. To be eligible for a return, items must be unworn, in their original condition and original packaging. Please note that all shipping costs will be deducted from the final refund amount of all returns. For domestic orders, the original shipping costs plus return shipping fee of $4.50 will be deducted from the final refund amount.

When submitting a request via our Return & Exchange Portal system, please be aware that submitting requests from a single order separately will result in multiple return shipping labels, each with their own return shipping fee of $4.50. Please be sure to submit all return and exchange requests per order at the same time to avoid these additional shipping fees.

Please note that all international orders are final sale. Items marked “Final Sale” on the product page are not eligible for return.

Please be aware that all return and exchange items undergo a quality control inspection before being restocked. If the item has been worn, we will be unable to honor the exchange or return request.

Returns must be mailed within 7 days of receiving your USPS return shipping label. Returns mailed more than 7 days after the date of your return confirmation will not be accepted.

Return items must be unworn, in their original condition, in their original packaging, and properly packaged and padded to prevent any damage in transit. Items that have been worn or improperly packaged in a way that has caused damage to the item are not eligible for return and will not be accepted. Returned rings and earrings must be secured inside the slot of its accompanying jewelry box. Charm must be in their original pouch and jewelry box. Necklace and bracelet chains must be tucked behind the insert and away from the pendant to ensure the item is not scratched in transit.

If you feel you have received an item with a manufacturing defect, please email our Customer Care Team within 7 days of delivery. We will work with you to find the best resolution. Please provide your original order number, photos of the item, and a detailed description.

Orders that reach eligibility for a promotion that are then partially returned will have the original discount eligibility terms factored into the return amount.

Please Note: Little Rooms is not responsible for any damage caused to an item by the wearer and we reserve the right to decline any unreasonable return requests.

Little Rooms monitors account activity and reserves the right to refuse transactions and/or close accounts based on order or return behavior.

To begin the return process, please visit our Return & Exchange Portal. There you will be able to select the item(s) you wish to return and generate a prepaid USPS return label. For any questions regarding the returns process, please email our Customer Care Team.