Promotions

Only one discount code can be applied per order. Discount codes cannot be combined.

Orders that qualified for a promotion and are then partially returned will have the original promotion terms factored into the return calculation.

BOGO Discounts (Buy One, Get One at a Discount):
If a customer returns or exchanges an item purchased under a BOGO discount (e.g., “Buy One, Get One 30% Off”), the promotional terms are considered broken. In such cases, the remaining item(s) will be recalculated at full price, and the refund amount will be adjusted accordingly. Customers cannot retain a discounted price if the qualifying purchase is returned.

BOGO Free Item Promotions (Buy One, Get One Free):
If a promotion includes a free item with purchase (e.g., “Buy one necklace, receive a free bracelet”), returning the paid item requires that the free item also be returned. If the free item is not returned, its full retail value will be deducted automatically from the refund through our Return & Exchange Portal.

Made-to-order items from our Fine Jewelry Collection are not eligible for discounts or promotions.